Why the holiday cost more than the price

Resort fees, transfers, gratuities and the excursion nobody mentioned were in it.

A typical week Mon Talk Tue Shortlist Wed Quote Thu Book Fri Travel
How we work

Quote the real number

Advertised travel prices are assembled to win a comparison, not to describe a holiday. Resort fees charged at the property, gratuities added daily on a cruise, port charges, transfers from an airport an hour away — each is genuinely optional in a technical sense and effectively compulsory in practice.

Quoting the real total sometimes makes our number look worse than a website's and almost always makes it lower in the end. It also means the comparison between two cruises or two resorts is a fair one, which it otherwise is not.

The other half is being clear about who is liable. An agent books with suppliers and those suppliers provide the travel; if one of them fails, insurance and payment protections are what stand between a traveller and a loss. Saying that before a booking is worth far more than apologising for it afterwards.

Our principles

Three beliefs behind the method

List the exclusions

The real total, not the headline.

Realistic connections

45 minutes is a missed flight.

Recommend insurance

We are an agent, not the supplier.

Thinking about a trip?

A free first call, with an honest view of what it would cost.